Returns & Exchanges
At Fivem Dealership, we want you to be completely satisfied with your luxury fashion purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your customer account and navigate to the order history section to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided return label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.