Returns & Exchanges

At Fivem Dealership, we want you to be completely satisfied with your luxury fashion purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Log into your customer account and navigate to the order history section to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.

  • 3.
    Ship the Item

    Affix the provided return label to your parcel and drop it off at any authorized courier location; be sure to keep your tracking receipt for reference.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.